STC online booking Ghana allows passengers to arrange their bus journeys without relying entirely on visiting a terminal. Intercity STC provides domestic and international bus services across Ghana and neighboring West African countries, with booking options available through its official channels.
If you are travelling from Accra to Kumasi, Tamale, Takoradi or another destination, you can check the available journey information and make arrangements before travelling.
In this guide, you will learn how STC booking works, what to know about login and online tickets, how much some popular routes currently cost, payment options, and what to do when you encounter a problem.
Important: STC fares, departure times and seat availability can change. Always confirm the current fare and journey details before making payment.
How to Book an STC Ticket Online in Ghana
The easiest way to start is through the official STC booking system.
Step 1: Go to the Official STC Website
Visit the official Intercity STC website and look for the booking option.
STC’s official website currently provides a “Book Your Journey” section for passengers.
Avoid websites or social-media accounts that claim to sell STC tickets but are not connected to STC.
Step 2: Choose Your Journey
Enter the details of your intended trip.
Depending on what the booking system displays, you may need to select:
- Departure location.
- Destination.
- Travel date.
- Number of passengers.
- Available journey or departure.
For example, you may be looking for a trip from Accra to Kumasi or Accra to Tamale.
Step 3: Check Available Trips
Review the available departures before selecting one.
Pay attention to:
- Departure time.
- Travel date.
- Departure terminal.
- Destination.
- Ticket price.
- Seat availability.
Do not assume that the schedule is the same every day.
Step 4: Enter Passenger Information
Provide the passenger details requested by the booking system.
Check the information carefully before proceeding, especially your:
- Full name.
- Telephone number.
- Identification details where requested.
- Travel date.
- Destination.
Step 5: Select Your Seat
If the booking system provides seat selection, choose your preferred available seat.
Remember that popular travel dates can have limited availability, particularly around holidays and other busy periods.
Step 6: Review the Booking
Before payment, review the complete booking.
Confirm that:
- The date is correct.
- The destination is correct.
- The departure location is correct.
- The passenger information is correct.
- The amount is correct.
This is the point where you should correct mistakes before completing the transaction.
Step 7: Pay for Your Ticket
Follow the payment instructions displayed by STC.
The payment options available to you may depend on the booking channel and current STC payment system.
If Mobile Money is displayed as an option, select the appropriate Mobile Money method and follow the instructions provided.
Never send money to a personal number provided by an unofficial ticket agent simply because they claim to be selling an STC ticket.
Step 8: Save Your Booking Confirmation
After a successful transaction, save your booking information.
Take a screenshot or keep the confirmation message, reference number or electronic ticket provided.
You may need this information when travelling or when contacting STC customer service.
How to Login to STC Online Booking
If the STC booking platform requires an account for a particular booking function, use the login option provided on the official website.
Generally, the process is:
- Open the official STC booking platform.
- Select Login if the option is available.
- Enter the requested account information.
- Submit the details.
- Access your booking information.
If you cannot log in, avoid repeatedly entering incorrect information.
Instead, check whether:
- Your email or phone number is correct.
- Your password is correct.
- Your internet connection is working.
- The booking platform is temporarily unavailable.
- You are using the official STC website.
If a password-reset option is provided, use that rather than creating multiple accounts.
Do You Need an STC Account to Book a Ticket?
The exact account requirements can depend on the current booking platform and booking method.
If the official booking system allows you to proceed without creating an account, follow the instructions displayed there.
If an account is required, complete the registration process using your own contact information.
The safest approach is to follow the current instructions on the official STC website rather than relying on older screenshots or instructions from third-party websites.
STC Ticket Prices in Ghana
STC fares vary according to the route and may change over time.
The official STC website currently displays some example fares, including:
| Route | Published Fare | Approx. Travel Time |
|---|---|---|
| Accra → Kumasi | GHS 120 | About 4 hours |
| Accra → Tamale | GHS 240 | About 10 hours |
| Accra → Takoradi | GHS 95 | About 4 hours |
These are the fares currently displayed on STC Ghana’s website and should be treated as indicative rather than permanent prices. Confirm the fare for your specific travel date before paying.
Why STC Prices Can Change
The amount you pay can depend on factors such as:
- Route.
- Journey type.
- Destination.
- Current STC fare structure.
- Changes in operating costs.
- Special travel arrangements.
That is why an old blog post or social-media post may show a different price from what you see when booking.
Popular STC Routes in Ghana
STC operates an extensive network connecting regional capitals and major cities across Ghana. It also provides international services to destinations in neighboring West African countries.
Some routes highlighted by STC include:
Accra to Kumasi
This is one of the major intercity routes.
STC currently lists the journey at approximately four hours, with a displayed fare of GHS 120.
Accra to Tamale
STC lists Accra–Tamale at approximately 10 hours, with a displayed fare of GHS 240.
Accra to Takoradi
The official website currently lists the Accra–Takoradi journey at approximately four hours, with a displayed fare of GHS 95.
Other routes may be available depending on the current STC schedule.
Can You Pay for STC Tickets With Mobile Money?
Mobile Money is widely used for digital payments in Ghana, and STC’s booking process may provide electronic payment options depending on the current booking channel.
If Mobile Money is offered during checkout:
- Select the Mobile Money payment option.
- Choose the relevant network if requested.
- Enter the required number.
- Follow the payment prompt.
- Authorize the transaction.
- Wait for payment confirmation.
- Save your ticket or booking reference.
Do not share your Mobile Money PIN with another person.
If someone asks you to send your PIN so they can “complete” your STC booking, stop the transaction.
What If Your STC Payment Goes Through but You Don’t Receive a Ticket?
This can happen when a payment is successful but the booking confirmation is delayed.
First:
- Check your SMS messages.
- Check your email if you provided one.
- Check your bank or Mobile Money transaction history.
- Look for a booking reference.
- Do not immediately pay again.
- Contact STC using its official customer-service channels.
STC’s official contact page lists 0573100381 as its customer-service number and provides ticket-booking numbers including 0557943605, 0557943606 and 0573100375.
When contacting STC, keep your payment reference available.
Common STC Online Booking Problems and Fixes
1. The Booking Page Is Not Loading
Try:
- Refreshing the page.
- Checking your internet connection.
- Using another browser.
- Clearing your browser cache.
- Trying again later.
If the problem continues, contact STC through an official channel.
2. No Bus Is Showing for Your Date
This does not necessarily mean STC does not operate on the route.
Possible reasons include:
- The selected date is unavailable.
- Seats are sold out.
- The schedule has changed.
- The booking platform is temporarily unavailable.
- The route is not operating on that day.
Try another date or contact STC directly.
3. You Cannot Complete Payment
Check:
- Your available balance.
- Your payment details.
- Your network connection.
- Whether the payment method is currently available.
- Whether the transaction was already deducted.
If money has already been deducted, do not immediately repeat the payment. Check your transaction history and contact STC.
4. You Entered the Wrong Passenger Details
Contact STC as soon as possible.
Do not assume that you can simply change passenger information after payment.
Whether a correction is possible can depend on the booking and STC’s applicable rules.
5. You Cannot Find Your Ticket
Search your:
- SMS messages.
- Email inbox.
- Downloaded files.
- Screenshots.
- Booking history, if available.
If you still cannot find it, contact STC with your payment or booking reference.
STC Ticket Cancellation and Refund Rules
STC currently publishes cancellation and rescheduling rules on its website.
According to the official STC website:
- More than 2 hours before departure: 5% fee for rescheduling and 10% for refund.
- Less than 2 hours before departure: 15% fee for rescheduling and 20% for refund.
- No-show without communication: 100% penalty with no refund.
Because policies can change, confirm the current terms before cancelling or changing your journey.
STC Luggage Rules
If you are travelling with luggage, check the rules before arriving at the terminal.
STC states that:
- Luggage should be tagged with the ticket number.
- Delicate or insurable items should be declared before loading.
- Excess luggage should be handled through the cargo section.
- Payment is required for items before loading.
- Valuable items are carried at the owner’s risk.
This is particularly important if you are travelling with several bags or valuable items.
How Early Should You Book an STC Ticket?
There is no single booking window that works for every journey.
However, booking earlier can be sensible when:
- You are travelling during a holiday.
- You need a specific departure time.
- You want a preferred seat.
- You are travelling with several people.
- You have an important appointment at your destination.
For less busy journeys, availability may be easier to find closer to the travel date.
What to Do Before Leaving for the Terminal
Even after booking online, do not leave everything until the last minute.
Before travelling:
- Confirm your departure time.
- Check your terminal.
- Save your booking reference.
- Carry the identification requested by STC.
- Pack according to the luggage rules.
- Arrive early enough for boarding.
If your journey details change, check with STC rather than relying on an old screenshot.
STC Online Booking Ghana: Quick Checklist
| Step | What to Do |
|---|---|
| 1 | Open the official STC website |
| 2 | Select the booking option |
| 3 | Choose your route |
| 4 | Select your travel date |
| 5 | Review available journeys |
| 6 | Enter passenger information |
| 7 | Select a seat if available |
| 8 | Review the booking |
| 9 | Pay through the available payment method |
| 10 | Save your ticket/booking reference |
| 11 | Confirm departure details before travelling |
Final Takeaway
STC online booking Ghana makes it easier to arrange intercity bus travel without relying entirely on terminal visits. The basic process is to select your route and date, check available journeys, enter your passenger details, complete the available payment method and keep your booking confirmation.
STC currently lists popular routes such as Accra–Kumasi at GHS 120, Accra–Tamale at GHS 240 and Accra–Takoradi at GHS 95, but fares and schedules can change, so always confirm your journey before paying.
If you experience a payment, login or ticket problem, use STC’s official contact channels rather than paying an unofficial agent to “fix” your booking.
Planning an STC trip? Check the official booking system before travelling, confirm your route and fare, complete your payment securely and keep your booking confirmation until you reach your destination.
FAQ’S
Go to the official STC website, open the booking section, select your departure point and destination, choose your travel date and available journey, enter the required passenger information, complete payment and save your booking confirmation.
The STC website currently displays GHS 120 for the Accra–Kumasi route. The displayed fare can change, so confirm the current price before completing your booking.
STC currently displays a fare of GHS 240 for Accra to Tamale, with an approximate journey time of 10 hours. Confirm the current fare and schedule before travelling.
If Mobile Money is offered as a payment option in the current STC booking system, you can follow the payment instructions shown during checkout. Never disclose your Mobile Money PIN to another person.
Check your SMS, email and payment history first. If your account was charged but you cannot find the booking confirmation, contact STC using its official customer-service or ticket-booking numbers before paying again.
Yes, STC publishes cancellation and rescheduling rules. Its current website states that the applicable fee depends on how close the request is to the departure time.
STC currently lists 0573100381 for customer service and 0557943605 / 0557943606 / 0573100375 / 0573100398 for ticket-booking enquiries.


